Privacy Policy

Effective Date: February 21, 2026

1. Information We Collect

a) Account & Authentication Data

To create and secure your Kwikzy account, we collect:

• Identity: Your name, username, and profile image.
• Contact: Your email address for service updates and security alerts.
• Access Tokens: Secure OAuth tokens provided by platforms (like Instagram) to perform actions on your behalf without storing your password.

b) Social Media & Automation Data

When you connect your Instagram profile, Kwikzy accesses the following to power your dashboard and automation:

• Content & Metadata: Posts, Reels, captions, and media timestamps required for scheduling.
• Performance Metrics: Real-time engagement data (likes, views, comments, and shares) to provide growth insights.
• Automation Triggers: Incoming Direct Messages (DMs) and comments, processed only to execute the specific auto-replies and workflows defined by you.
• Audience Insights: Aggregated data regarding follower growth and demographics.

"We analyze your journey across connected third-party apps to understand content performance and growth. This data is accessed only after you explicitly grant permission via official platform APIs (such as the Meta Graph API)."

c) Device & Media Access

• Media Uploads: Photographs and videos from your device library, but only when you manually select them for scheduling or "Link in Bio" customization.
• Technical Logs: Device identifiers, IP address, and browser information used for security and to optimize platform performance.

2. Data Collected from Connected Accounts

When you connect a third-party social media account to Kwikzy, we collect specific information required to provide our automation and analytics services. This data is accessed strictly via official APIs and is never shared with third parties.

3. Cookies & Tracking Technologies

Kwikzy uses cookies, web beacons, and similar tracking technologies to enhance your experience, maintain your session, and analyze how you interact with our automation tools.

Your Choices: You can manage or disable cookies through your browser settings. Additionally, you may opt-out of interest-based advertising through industry platforms like the Network Advertising Initiative (NAI). Please note that disabling essential cookies may impact your ability to use certain automation features.

4. How We Use Your Information

We process your data to provide a seamless automation experience. Every action taken on your behalf is guided strictly by your manual configurations and settings:

5. Publishing and Automation Services

By connecting your social media accounts, you grant us the necessary permissions to perform the following actions on your behalf, strictly based on the configurations and triggers you set within the platform:

• Content Scheduling and Posting: We may upload and publish media (images, videos, and captions) to your connected profiles. This includes automated publishing of Scheduled Posts at designated times and managing cross-platform content distribution.
• DM and Comment Automation: To enhance your engagement, our platform may automatically respond to Direct Messages (DMs) and public comments. This is triggered by specific user-defined keywords, AI-driven workflows, or predefined customer service responses you have configured.
• Link in Bio Management: We may manage and update the "Link in Bio" URL on your social media profiles to redirect your followers to a customized landing page or specific promotional links hosted through our service.
• Profile Optimization: We may update profile elements, such as your bio or profile link, to ensure your latest marketing campaigns and automated funnels are active.

Control and Revocation: You maintain full ownership of your accounts. You can revoke these permissions at any time by disconnecting your account within our dashboard or by removing our app's access directly through your social media platform's security settings (e.g., Instagram/Facebook App Settings).

6. Third-Party Software & Service Providers

We share information with trusted third-party service providers to power the Kwikzy platform. These providers access your data only to perform specific tasks on our behalf and are strictly bound by confidentiality obligations:

• Infrastructure: Hosting and database services (e.g., AWS) to store and process your data securely.
• API Integrations: Official platform APIs (e.g., Meta Graph API) to execute your scheduled posts and automations.
• Analytics & Payments: Providers that help us monitor platform performance and process secure subscription payments.
• Communication: Services used to send service-related emails and security alerts.

7. Data Access & Security Disclosures

Kwikzy implements industry-standard administrative, technical, and organizational safeguards to protect your information.

8. Retention of Your Personal Data

SWIFTGEN INNOVATIONS PRIVATE LIMITED (operating as Kwikzy) will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy. We retain Usage Data (internal analysis) for shorter periods to improve platform performance, unless legal obligations require us to hold it longer for compliance or dispute resolution.

9. Deletion of Your Personal Data

10. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the operating offices of SWIFTGEN INNOVATIONS PRIVATE LIMITED and in other locations where our service providers and partners operate. This means your data may be transferred to and maintained on servers located outside your state, province, or country, where data protection laws may differ from those in your jurisdiction.

By using Kwikzy and submitting your information, you consent to this transfer. We take all reasonable steps to ensure your data is treated securely, and no transfer will occur to an organization or country unless adequate security controls are in place.

11. Your Choices & Rights

You have full control over your data. You may exercise any of the following rights through your account settings:

• Account Updates: Update or correct your profile and account information at any time.
• Platform Disconnection: Revoke access to connected third-party social media accounts.
• Data Deletion: Permanently delete your Kwikzy account and associated data.
• Communication Preferences: Opt-out of marketing emails via the "unsubscribe" link.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or service offerings. We will notify you of any significant changes by posting the new policy on this page and updating the "Effective Date" at the top.

13. Contact Us